Personal Data Protection Policy

Website Privacy Policy

Our website, e-lawspentzou.gr, takes very seriously the privacy of users and has fully complied with the applicable law, (EU) 2016/679 and Law 4624/2019.

 

This site uses the SSL (Secure Sockets Layer) protocol, which uses methods to encrypt data exchanged between two devices (usually computers), establishing a secure connection between them over the Internet, resulting in the protection of your privacy. You can recognize that you are in a secure connection by looking at the https: // characters and the lock symbol that appears in your browser’s address bar.

 

The following terms of this Privacy Policy concern the use of the website and the services of e-lawspentzou.gr both by a simple visitor and by a registered user of our internet services. The use of our website and the registration in our services imply the unconditional acceptance, consent, approval and agreement by the visitor-user with the terms of use and the present Protection of Personal Data Policy that we follow.

 

This Policy is subject to the discretion of data subjects in accordance with Articles 13-14 of the EU General Data Protection Regulation 679/2016 and its acceptance implies your consent to the collection and processing of your personal data as described in detail therein. Please read this Privacy Policy carefully, in order to be informed about the information collected by you when you visit e-lawspentzou.gr and when you use our online services, how they can be used, how this information is protected and what your rights are.

 

We inform you that you have the right to revoke at any time your consent to the collection and processing of personal data concerning you, without prejudice to the legality of the processing of your personal data by e-lawspentzou.gr. If you wish to revoke your consent, you can contact us at dataprotection@e-lawspentzou.gr.

 

This Protection of Personal data and Privacy Policy applies only to the website and online services of e-lawspentzou.gr and covers all personal data of visitors – users – members collected by it during the visit and use of its services. Also, this Policy covers the conditions of collection, processing and management of personal data of visitors from e-lawspentzou.gr. If the visitor does not agree with these terms he must not proceed with the registration process and the creation of an account on the Website or follow the Exclusion Procedure as described below.

 

This Policy does not in any way cover the relationship between the users – members of the Website and any services that are not subject to the control and / or ownership of e-lawspentzou.gr. Users should be aware that our website may contain links to other websites, but e-lawspentzou.gr is not responsible for the privacy practices or terms of the content of such websites.

 

This Privacy and Protection of Personal Data Policy explains what information – personal data we collect from you when you visit our website or make purchases on it and how it is processed. E-lawspentzou.gr takes the protection of your privacy very seriously and has taken all the necessary measures in order to safeguard security and maintain confidentiality of the information concerning the visitors – users of the Services of the Website. Personal Data means all information that identifies you or can identify you directly or indirectly.

 

Editing is any operation performed with or without the use of automated media in Personal Data such as the collection, registration, organization, structure, storage, adaptation or modification, retrieval, search of information, use, dissemination, or any other form of disposal, restriction, deletion or destruction.

 

The Personal Data Processor is the natural or legal person who determines the purposes and the manner of processing the Personal Data.

 

The Person in charge of the Processing of your Personal Data is e-lawspentzou.gr, which is based in Athens. You can contact the Personal Data Protection Officer at the following address dataprotection@e-lawspentzou.gr.

 

What Information we collect from you from the following actions:

 

1. Website Navigation
2. Website Creation
3. Online Legal Services Shopping
4. Social Media
5. Links to Other Sites
6. Contact Us – Customer Service
7. Data collected from cookies as defined in the Cookies Policy
8. Data Processing for Advertising purposes

 

From the above actions are collected the usual and necessary personal data that you provide when you use the functions of the Website, which can be processed depending on the purpose for which they are collected.

 

Purpose and manner of collection of Personal Data

 

The personal data declared by the user – member anywhere on the Website are intended solely to ensure the operation of the services provided and the legality of the relevant transactions and may not be used by any third party, without respecting the provisions of the General Regulation for Data Protection (EU) 2016/679, Law 4624/2019 and the relevant acts of the Personal Data Protection Authority, law 3471/2006 and the ePrivacy directive (2002/58 / EC, amended 2009 / 136 / EC) as currently in force concerning the protection against the processing of personal data.

 

With your consent, e-lawspentzou.gr can process your usual Personal Data to ensure that you can benefit from the available services and functions, manage the requests and reports received via website and manage your registration in any areas and initiatives of limited access may exist in the website.

 

E-lawspentzou.gr may also process your Personal Data for the fulfillment of obligations arising from Laws, Regulations and the Law of the European Union. The legal basis of processing for this purpose is Article 6 (1) (c) of the General Regulation on Personal Data Protection. Finally, e-lawspentzou.gr may process your usual and sensitive Personal Data to protect your rights in litigation.

 

All your Data is processed using automatic and electronic tools that are suitable to fully ensure security and confidentiality.

 

Required editing and optional editing

 

The fields that need to be filled in on this Website require you to provide the Personal Data that is absolutely necessary for the processing of your messages and requests. This Data is marked with an asterisk [*]. If you do not wish to provide them, we will not be able to process your messages / requests.

 

On the other hand, some areas may provide the possibility of providing personal data that are not strictly necessary for the processing of your requests: The provision of such data is optional and their non-submission has no consequence for the service and completion of your services.

A. Navigation on the Website

 

Each visitor can browse the Website without giving any personal information, other than what is automatically collected by browsing the Website.

 

If you simply visit the Website, without sending any message or using any of the available services, the processing of your data is limited to the browsing data, i.e. the data that must be sent to the Website for the operation of the computers on which the Website operates and the Internet communication protocols. This category includes IP addresses or computer domains used to visit the Website, automatically collects mobile device type, unique device ID, operating system, browsers, and other operating system-related parameters to connect to the Website.

 

E-lawspentzou.gr collects this and other data (such as the number of visits and time spent on the Website) only for statistical purposes and in anonymous form, in order to monitor the operation of the Website and improve its performance. This data is not collected to link to other user information or to identify users.

 

However, this information, by its very nature, may enable e-lawspentzou.gr to locate users by processing and linking to data held by third parties. The browsing data is usually deleted after processing anonymously, but may be stored and used by e-lawspentzou.gr to locate and identify the perpetrators of any computer crimes committed against or through the Website. Without prejudice to this possibility and the provisions of the Cookies Policy, the browsing data described above is only temporarily stored in accordance with the law.

B. Creating an Account on the Website

 

The process of Registration on the Website and the use of our services require the provision of a minimum volume of personal data. To create an account on our Website, the visitor must state his name, an email and a password. In case the visitor wishes to purchase a service and / or become a member of our Website in order to be able to use its services, the following Personal Data is collected: name, e-mail, telephone, date of birth, home address, VAT number and Δ.Ο.Υ. E-lawspentzou.gr has the ability and reserves the right to store the IP address of the visitor and, if necessary, to contact its internet service provider (ISP) in case of violation of the Terms of Use of the Website. After registration, the above account information can be displayed / modified at any time and without charge by the user – member using the personal password or after a request to e-lawspentzou.gr.

 

Our Website collects the information provided by you above at the stage of registration at it. Registration at e-lawspentzou.gr is optional. However, the e-commerce services offered are not available to unregistered users.

 

C. Online Purchases of Legal Services

 

We use the information you give us to execute and complete the sale of products through our website. In order to process an online purchase of a Legal Service, the user – member of the Website is invited to register on it, to state an e-mail, his name and a contact phone number. This information must be of the user – member. Also, the user – member can optionally state additional specific comments regarding the service he is going to receive. Upon completion of the registration on the Website, the name of the beneficiary, the contact phone number and any special comments are automatically transferred to e-lawspentzou.gr and only to it, as they are necessary for the optimal provision of the relevant services. If you are a registered user of our website, we will process the personal information you have given us during your registration such as the password you used for your registration and your purchase history. E-lawspentzou.gr and its affiliated Lawyers have legally committed to treat this information as confidential, to use it for the sole purpose of supporting and enforcing the provision of electronic Legal Services, and to retain it for a limited period of time. The legal basis for processing is article 6 par. 1 par. B ‘of the GDPR, as the information is collected for the execution of the contract of sale.

 

E-lawspentzou.gr does not store credit – debit card data.

 

Tax data and documents will be kept by our company for a period of twelve (12) years, for tax audit purposes. Your personal data is transmitted to third parties, only for the provision of the above services to you. Particularly:

 

To make purchases you pay by credit – debit card. Our website does NOT store credit – debit card data, which you enter when submitting your order. Before approving any transaction, you link directly to a hyperlink to another website that uses an online credit card clearing technology under the responsibility of Piraeus Bank. This means that our website does not use, for any reason, any credit / debit card information you have entered, as these are not visible on it.

 

For the shipment of the products we cooperate with a courier company, the Personal Data Protection Policy of which you can see here.

 

D. Social Media

 

Through our Website, the user – member can access other third party websites such as social networking sites such as facebook and twitter. In any case that the visitor – member uses this service, information exchange takes place with these websites and the information shared will be governed by their respective privacy policies. The visitor – user – member is invited to modify the privacy settings of his account on these websites directly. E-lawspentzou.gr does not control the privacy policies of these third parties and assumes no responsibility or liability for the actions of such third parties.

 

E-lawspentzou.gr may collect and / or transfer, in accordance with applicable legal provisions, your personal data to third parties, in one of the following cases:

 

1.We may transfer data to third parties in order to provide a service you requested or a commercial offer offered by us or third parties.

 

2. Our Website may offer the ability to share on Social Networks and other related tools that allow you to share your actions within the Website with other applications, websites or media, and vice versa. Using such features allows you to share information with your friends or the general public, depending on the settings you have set in your personal profile. Please refer to the privacy policies of these social networking services for more information about how they handle your data.

 

3. We may work with partners who use mobile SDKs, including the OneSignal Messaging SDK, to passively collect information, which generally helps us send personalized alerts / messages. Such data may also be used to uniquely identify you, inter alia, for the purpose of displaying targeted ads, messages, or content. Depending on the permits granted in this application, this information may include personal data including your e-mail address. This information may also include the exact location or information of WiFi, applications installed and activated, and unique device identifiers / user accounts (e.g. Android Advertising ID).

Exemption Procedure:

1. Exemption from OneSignal Push Notifications You can, in most cases, opt out of receiving notifications / messages by going to your device’s “Settings” and locating the corresponding settings (possibly under “Notifications”), and then by changing these settings for some or all of the applications on your device. Different device configurations, or device updates, may affect or change how these settings work.
2. Exclude Ads Based on Mobile Interests You can opt out of targeted ads that use unique mobile IDs to display ads based on user interests. Opt out of these ads by opening the Google Settings app on your device by selecting Ads, and then selecting opt out of interest based Ads. (Different device configurations, or device updates, may affect or change how these settings work.)

 

E. Linking to other websites

 

This Privacy Policy applies only to the Website defined above. Although the Website may contain links to other websites (known as third party websites), we inform you that e-lawspentzou.gr does not have access to or use cookies, tracking systems, or other tracking technologies of users that may be active on the sites of third parties, the content and material published on them or in the methods of processing your personal data. For this reason, e-lawspentzou.gr explicitly denies any responsibility for such matters. Therefore, you should verify the privacy policies of such third party websites and collect information about the terms and conditions and how your personal data is processed.

F. Contact us – Customer service

 

The user – member can contact us through the special contact form, filling in the necessary personal information, name, address, e-mail, phone and stating his request. He can also arrange a scheduled appointment, choosing the time and day of the meeting and then be informed of its cost and charged upon agreement and acceptance by the principal and the relevant signature at an earlier stage of the mandate and provision of legal services.
The relevant documents will be sent to the e-mail address specified by the user (Invoice or Proof of service.)

 

Our website provides electronic services with payment by deposit in a bank account or with the possibility of using a credit card. We have chosen the safest online payment methods. More specifically, our website allows the user to directly transfer the charged amount to a bank account or to use his debit or credit card through the special trading platform of PIRAEUS BANK.

In both cases the user is obliged in order to complete the transaction to enter into a payment process with inaccessible security systems of the bank. In both cases the transaction and the charge are NOT MADE IN THE ENVIRONMENT neither of our website, nor of the SERVER in which the website is hosted but from an exclusive environment of PIRAEUS BANK which is recognized by the Bank of Greece financial payment institution. Thus, any evidence that you state in the electronic application of both your bank (WEB-Banking) and your card is not known on our website. The confidentiality of such transactions is maintained by payment institutions and in particular by your bank.

Recognizing the importance of electronic transaction security, we take all necessary measures to provide payment services with the maximum possible security.

PIRAEUS BANK has been certified by PCI Data Security Standard (PCI DSS) and implements the prescribed security policy which is evaluated by continuous audits by a certified auditor.

To ensure the confidentiality of data transfer, we use the EV SSL-128bit encryption protocol. The system has been implemented in collaboration with Thawte, a company that specializes in transaction security.

Access to Viva Payments systems is controlled by the latest technology firewalls and malware detection systems (Intrusion Detection and Denial of Service Protection Systems). All its infrastructure is hosted in a certified PCI-DSS data center of the company Rackspace (Level 1 Certified Services Provider) in Great Britain. Viva Payments is an Electronic Money Publishing Institution licensed by the Bank of Greece. The same basic principles of confidentiality and confidentiality that govern banking apply to Viva Payments respectively.

Access to Viva Payments systems is controlled by the latest technology firewalls and malware detection systems (Intrusion Detection and Denial of Service Protection Systems). All its infrastructure is hosted in a certified PCI-DSS data center of Rackspace company (Level 1 Certified Services Provider) in Great Britain. Viva Payments is an Electronic Money Publishing Institution licensed by the Bank of Greece. The same basic principles of confidentiality and privacy that govern banking apply to Viva Payments, respectively.

 

G. Data collected from cookies as defined in the Cookies Policy

 

The Website may use cookies in order to improve the user’s experience while browsing it and to improve the overall quality of its services. Cookies are small text files that are stored on the hard drive of each visitor – user and do not receive knowledge of any document or file from his computer. They are used only to facilitate the visitor’s – user’s access to specific services of the website and for statistical purposes in order to determine the areas in which the services of the website are useful or popular. The visitor – user of the website can configure his server (browser) in such a way that either warns him about the use of cookies in specific services of the website, or does not allow the acceptance of the use of cookies in any case.. In case the visitor – user of the specific services and pages of the website does not wish the use of cookies for his identification can not have further access to these services, since these services are connected with cookies.

In case you wish to set your browser not to accept the use of cookies Click here to be given information.

 

H. Processing of data for advertising purposes

 

Google Analytics

 

Our website e-lawspentzou.gr uses Google Analytics, a third party service, to collect log files and details about your browsing on our page.

 

The items that are required to be sent are:

 

• the IP address of the Internet access device that submitted the request,
• the date and time of access,
• the name and web address (URL) of the requested file, the website / application from which the access was made (referrer -URL),
• the browser you are using, your computer operating system that can access the internet, as well as the name of the access provider to the web server of our website and are stored in a log file.
• your mobile operating system, if you visit the website via mobile
• the type of mobile device and its settings
• the serial numbers corresponding to your device and parts of it redirect site
• the website that led you to ours
• actions related to the way you use our website, such as sections you visit on it

 

Our Website may collect information about the exact location of your mobile device using geolocation and technologies such as GPS (Global Positioning System), Wi-Fi (wireless LAN), Bluetooth or proximity to a cell location (cell tower proximity). Most mobile devices and browsers allow you to revoke the permission you have given us to collect this information, using your device or browser settings. If you have questions about how you can prevent the collection of information regarding your exact location, we recommend that you contact your mobile device technical support provider, your device manufacturer, or your software provider or browser. All of the above information is processed in a way that cannot be identified (it is anonymous).

 

The data is stored for a period of 50 months for marketing and statistical purposes and then are deleted automatically. Once you stop using our website, the geolocation data is deleted.

 

How we store data and for how long

 

According to article 5 paragraph 1 point (c) of the GDPR regulation, the computers and programs used by e-lawspentzou.gr are created in such a way as to limit to a minimum the use of personal data and identification data. This data is processed only to the extent necessary to achieve the objectives set out in this Policy and will be stored for as long as is strictly necessary to achieve the specific objectives pursued. In any case, the criterion used to determine the storage period is based on compliance with the deadlines allowed by law and the principles of data minimization, storage limitation or rational management of our files.

 

How we ensure the security and quality of your personal data

 

E-lawspentzou.gr undertakes the obligation to ensure the security of the user’s personal data and to comply with the security provisions provided by law to avoid data loss, illegal or irregular use of data or unauthorized access to data, with particular but not exclusive reference to Articles 25-32 of the GDPR. E-lawspentzou.gr uses many types of advanced technologies and security procedures to protect the user’s personal data. Personal Data is stored on secure servers located in facilities with protected and controlled access. The user can help e-lawspentzou.gr to update and correct his Personal Data, announcing any change.

 

Persons who have access to the data

 

Individuals belonging to the following categories are authorized to process user data: PC technician, Collaborating Lawyers who must process the data in order to perform their duties.

The Data may also be disclosed to third countries: (i) institutions, authorities, public bodies for institutional purposes; (ii) professionals, independent consultants – whether working individually or collectively -and other third parties and providers that provide the Company with commercial, professional or technical services required for the operation of the Website (e.g. provision of IT services and Cloud Computing) for the purposes mentioned above and for the support of the Company in the provision of the services you requested (iii) to third parties in the event of mergers, acquisitions, transfers of undertakings or their subsidiaries, audits or other extraordinary operations. The mentioned recipients receive only the necessary data for their respective functions and duly undertake their processing only for the purposes mentioned above and in accordance with the data protection laws. The Data may also be disclosed to other legal recipients specified from time to time by applicable law. With the exception of the above, the Data will not be disclosed to third parties, natural or legal persons, who do not perform commercial, professional or technical duties for the Controller and will not be disseminated. The parties receiving the Data process it as Data Processors, Processors or persons authorized to process personal data, as the case may be, for the purposes stated above and in accordance with applicable data protection law.

 

With regard to data transfers outside the EU, even in countries whose laws do not guarantee the same level of protection of personal data privacy as provided by EU law, the Data Controller informs that the transfer will in any case take place in accordance with methods permitted by the GDPR, such as users consent, standard contractual clauses approved by the European Commission, selecting parties to participate in international programs for the free movement of data (e.g. EU-US Privacy Shield) or implemented in countries considered safe by the European Commission.

 

Your Rights

 

The user – member can contact at any time and free of charge with e-lawspentzou.gr in order to cross-check the existence of the personal account, its correction, its change or deletion as well as its exemption from reception of electronic newsletters. When updating personal information, e-lawspentzou.gr may ask the user – member to verify his / her identity before he / she can satisfy his / her request. Visitors / users of the Website who are minors do not have the right to register as members and therefore have no obligation to submit their personal information. The account holder on the Website (member) is fully responsible for any use and maintenance of the confidentiality and security of his password and must immediately notify e-lawspentzou.gr of any use of his account by a third party without authorization and any other case of violation electronic account. E-lawspentzou.gr operates in accordance with applicable Greek and Community legislation and has adopted procedures that protect the personal data provided by the user – member through the Website, for as long as he is registered in its services. These data are deleted after the end of the transaction in any way.

 

The user can revoke his consent to the collection of data collected so far, by sending an e-mail to dataprotection@e-lawspentzou.gr. The revocation of the consent does not affect its legality up to the point of processing the personal data of the user by e-lawspentzou.gr.

 

The collection of data from the Application can be terminated by deleting the user account from our Website.

 

In addition, the user may opt out of the collection of data from third party cookies through the Network Advertising Initiative service and from the collection of Google Cookies data by modifying his personal settings in Google’s Ads Settings.

 

According to the provisions of 13 et seq. of the General Data Protection Regulation 679/2016 / EU, you have the right to information, the right of access, the right of correction, the right of deletion, the right to restrict processing, the right to data portability, the right to object to the processing of your personal including opposition to automated decision-making and profiling, as well as the right to lodge a complaint with the Personal Data Protection Authority.

 

If you wish to exercise any of your rights, or if you generally have any questions regarding the protection of your personal data, you can address your request to dataprotection@e-lawspentzou.gr.

 

Possibility of Modification

                        

E-lawspentzou.gr reserves the right to change or modify this Policy at any time, without notice to users – members. Such changes, modifications, additions or deletions to the Policy will take effect immediately, i.e. from their posting in a prominent place on our Website. We encourage you to read this Policy regularly to know how your data is protected. Any such change or modification to this Policy is deemed to be accepted by the user – member provided that his / her protected rights as defined by the applicable Community and national Data Protection Regulations will not be affected.

 

The original Greek text of this Website Policy may have been translated into other languages. Translations are a convenience and do not derive rights from their texts. In case of disagreement regarding the content or interpretation of the Policy or the difference between their Greek version and any other translated version, the Greek versions of the texts, to the extent permitted by law, are valid, prevalent and final. The Greek version of the Privacy Policy is available on the Website (selection of the Greek language is required) or may be sent upon written request.